1. Publisher and contact

Puzzle RealmHop is an Android puzzle game published by GAF LABS. For questions about privacy, the game, or your rights, email cxz86841@gmail.com or visit our support page.

2. Intended audience

Puzzle RealmHop is intended for players aged 13 and older. It is not directed to children under 13.

Additional protections and age-of-consent requirements may apply to teenagers in certain countries.

We do not ask players to create an account or provide their date of birth for ordinary gameplay.

If you have concerns about a younger child's use of the game or related data, please contact us.

3. Information saved on your device

The game stores gameplay progress and settings locally on your device using Android application storage.

This can include:

• Completed levels and unlocked worlds
• Virtual coins, stars, and experience points
• Achievements and boosters
• Gameplay statistics
• Saved puzzle sessions
• Daily and weekly challenges
• Language, sound, and display preferences
• Advertisement frequency state
• Locally cached purchase entitlement status

GAF LABS does not operate an account service or its own cloud database for this game and does not routinely receive or upload locally saved gameplay information to a GAF LABS server.

The game does not require a GAF LABS account to play offline.

4. Backups, device changes, and deletion of saves

The Android release is configured to exclude game data from Android-managed cloud backup and device-to-device transfer.

As a result, game progress, virtual coins, and stars generally will not transfer automatically to a new device.

Uninstalling the game or clearing its application data normally deletes local game saves. GAF LABS cannot recover them from its servers.

If you have purchased the optional lifetime Remove Ads product, the entitlement may be restored through the Google Play account used for the purchase, subject to Google Play availability and successful purchase verification.

Restoring a purchase entitlement does not restore gameplay progress.

5. Advertising and third-party data processing

The game uses Google AdMob to provide advertisements.

Advertising formats include:

• Banner advertisements
• Interstitial advertisements at suitable breaks
• Optional rewarded advertisements

An advertisement is not guaranteed to be available. Rewarded ads provide an in-game benefit only when the applicable ad-reward conditions are satisfied.

When Google advertising services are used, Google and participating advertising partners may collect or process information including:

• IP address
• Device and advertising identifiers, when available
• Interactions with advertisements or the app
• Technical and diagnostic information
• Advertising performance information

Network information such as an IP address may be used to estimate a general geographic location. The game does not request precise GPS location permission for advertising.

These services may use information for advertising delivery, measurement, fraud prevention, analytics, and, where permitted, personalization.

What is collected and which advertisements may be served depends on the device, location, legal requirements, consent choices, and Google service settings.

Google and its advertising partners process relevant information under their own policies.

For more information, read:

• Google's Privacy Policy
• How Google uses information from apps using its services

6. Consent and advertising privacy choices

Where required, the game uses the Google User Messaging Platform (UMP) to present advertising privacy choices.

Depending on regional regulations and available messages, you may be able to consent, refuse applicable data processing, or manage your choices.

Where required, an in-app Privacy Options entry allows you to revisit those choices.

Declining personalized advertising does not prevent ordinary gameplay.

However, available advertising formats, rewarded-ad opportunities, or ad-serving modes may differ depending on consent and service availability.

UMP may communicate with Google services to determine whether a privacy message is necessary.

7. Optional purchases

The game includes an optional Remove Ads — Lifetime purchase through Google Play Billing when the product is made available.

Google Play processes payments and may provide purchase status or entitlement information to the game.

GAF LABS does not directly process payment-card numbers.

In-game coins are earned or used through gameplay. This policy does not represent them as a currently available real-money purchase.

8. Other services and security

Depending on functionality used, the game interacts with:

• Google Mobile Ads
• Google User Messaging Platform
• Google Play services
• Google Play Billing

Their collection, protection, and retention of data are governed by their respective policies.

The current game does not integrate a GAF LABS cloud account, Firebase Analytics, or a separate third-party analytics provider.

Google states that information transmitted by the Google Mobile Ads SDK is protected in transit using Transport Layer Security (TLS).

Communications you send to our support email use your email provider and ours. Please avoid including sensitive information.

9. Support emails and data requests

If you email us, we receive the email address and information you choose to include.

We use this information to respond to support, product, and privacy requests.

We retain correspondence as needed for these purposes or applicable legal requirements.

Please do not send passwords, payment card information, or other sensitive secrets.

You can remove game data saved locally by clearing app storage or uninstalling the game.

For personal information processed by Google or other advertising partners, please consult their privacy controls and policies.

For questions or requests addressed to GAF LABS, contact cxz86841@gmail.com .

10. Changes to this policy

We may update this policy when the game's features, third-party services, or relevant legal requirements change.

The most recent revision date is shown at the top of this page.